I have a question about a specific product.

No problem at all. If there’s something you’re unsure of, just to contact zarifdesigns.com by sending an e-mail to [email protected] or sending a quick message to our WhatsApp number WhatsApp: +971 55 9820413

When will I be refunded?

Refunds or exchanges will be made to you within 14 days of receipt of the returned goods, provided you have followed all of the procedures and time frames set out in our refund and cancellation guidelines.

What are the Costs and Calculation methods of Delivery Fees?


Delivery Options	How Long It Takes	How Much It Costs
STANDARD DELIVERY UAE	3 standard delivery timings every week. Monday : 10:00 -17:00 Wednesday : 10:00 -17:00 Friday : 10:00 -17:00 Delivery timeframe differs depending on the address and delivery schedule.	Up to 300 Aed basket value, every delivery is 25 aed . Over 300 Aed basket value, delivery is free unless otherwise mentioned. 25 aed for Dubai & Sharjah *35 aed for Other Emirates
EXPRESS DELIVERY (Dubai & Sharjah)	Same day delivery is possible only for orders given till 14:00. Express Delivery is valid only for Dubai and Sharjah	45 aed per standard basket.
INTERNATIONAL DELIVERY	Delivery times for international deliveries vary by country. More information will be provided according to countries	The delivery cost is calculated based on the destination, size and the weight of the product. On the checkout page, you will be provided more information

Delivery timeframes differ, it is between 10:00 – 17:00 hrs on delivery dates. If you want more information or assistance about delivery, please get in touch with us, we’ll be happy to assist.

Can I return any item I purchased from your site?

Unfortunately, some items are non-cancelable and non-refundable:

Creative pieces that are specially commissioned when you place an order, like art, sculpture and ceramics.
Personal items sold with a hygiene seal (like cosmetics) where the seal is broken and some jewelry items such as earrings.

To avoid disappointment, please check whether an item is cancelable or non-cancelable before ordering.

How do I cancel my order?

If your order hasn't been accepted or dispatched just yet, the best thing to do is contact to zarifdesigns.com via e-mail [email protected] or Whatsapp: +971 55 9820413

My order hasn't arrived, what can I do?

The quickest way to find out where your order is, is to contact zarifdesigns.com via sending an e-mail to [email protected]. Please remember to include the order number(s) from your confirmation email.

Corporate Gifts

Searching for a one-of-a-kind gift? We are ready to support you in every way we can. Just let us know the product you’re interested in, how many you need and when you would like to receive them. Contact us via [email protected]